Accessibility

SENSORY SUNDAY

Shoppers visiting Newlands Shopping Centre will be greeted with the sound of silence!

The centre has introduced SENSORY SUNDAYS, on the FIRST Sunday of every month. This will be a day where the centre hosts an easier shopping experience.

Sensory Sundays allows shoppers with sensory impairments to access Newlands Shopping Centre in a more comfortable atmosphere and in a way that their needs are either met, or at least understood by the centre and its retailers.

On this day all the music in the malls will be turned off and stores requested to either turn their in-store music off or have it at a very low level. “There are many people, including children, that find common sounds painful and overwhelming so we are looking to launch Sensory Sundays,” says Neil Griffin, Centre Manager.

We have developed a visual guide (aimed predominantly at children with ASC) and a detailed guide (aimed predominantly at parents/carer or adults with ASC ) to the centre, which aim to support you from the early stages of planning a visit, arriving at the Centre, information about the amenities and what to do in an emergency.

We have also developed alert cards that can be used throughout your visit at your discretion. You can download them via the links below.

We have recently adopted the Sunflower Lanyard Scheme too.   A sunflower lanyard is a discrete way to indicate that the wearer may have additional needs due to a hidden disability. This can be autism, dementia, chronic pain or anything else which means that the wearer may need additional help or support.   To collect a lanyard at no cost at all, please contact us on 01536 411 920 to arrange collection from the shopping centre.